Privacy Policy
Introduction
Used Car Removals is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://usedcarremovals.com.au or engage our services.
What Personal Information We Collect
We may collect the following types of personal information:
– Name
– Email address
– Phone number
– Vehicle details (make, model, year, registration)
– Address or pick-up location
– Payment details (where applicable)
– IP address and browser information (collected automatically)
How We Collect Your Information
We collect information in several ways, including:
– When you fill out a contact form or request a quote
– When you call, email, or chat with us
– Automatically through cookies and website analytics tools
– From third-party lead sources or referrers (if applicable)
Why We Collect Your Information
We collect and use your information for the following purposes:
– To respond to your inquiries and provide car removal services
– To arrange pick-up, payments, and service follow-ups
– To improve our website and service offerings
– To send marketing communications (you can opt out at any time)
– To comply with legal and regulatory obligations
Disclosure of Your Information
We may share your information with:
– Our employees and contractors
– Third-party service providers (e.g., towing services, payment processors)
– Government agencies, if legally required
– Website hosting and analytics providers
We do not sell your personal information to third parties.
Storage and Security
We take reasonable steps to protect your personal information, including:
– Secure servers and encrypted storage
– Access controls and staff confidentiality agreements
– Regular data audits and backups
However, no method of electronic transmission or storage is 100% secure.
Cookies and Website Analytics
We use cookies and similar technologies to:
– Analyse website traffic
– Personalise your experience
– Track user interaction and performance
You can disable cookies in your browser settings, but some features of our website may not function properly.
Access and Correction
You have the right to:
– Access the personal information we hold about you
– Request corrections to your information
To request access or correction, contact us at:
📧 Email: usedcarremovals@gmail.com
📞 Phone: (+61)466955647
📮 Address: 34A Whitaker St, Yennora NSW 2161
Making a Complaint
If you believe your privacy has been breached, please contact us. We will investigate and respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. Your continued use of our site and services indicates acceptance of the updated policy.
Contact Information
Used Car Removals
📧 usedcarremovals@gmail.com
📞 (+61) 466955647